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Share of Russians using online public services 2015-2019

The use of online government services in Russia became increasingly popular over the observed period, with the share of population communicating with authorities through the internet rising from over 18 percent in 2015 to approximately 58 percent in the latest year under consideration. In 2019, more than a half of Russians used e-government services.

Share of population communicating with state and local authorities via the internet in Russia from 2015 to 2019*

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Source

Release date

August 2020

Region

Russia

Survey time period

2015 to 2019

Supplementary notes

* Share of total population aged 15 to 72 years.
** Using official websites and portals.

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Statistics on "Digital services in Russia"

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