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Priorities and expectations of consumers regarding e-commerce in France 2018

Published by Statista Research Department, May 4, 2022
This survey presents the expectations and priorities of consumers regarding the services provided by online commerce websites in France in 2018. That year, 57 percent of e-shoppers in France considered the security of transactions carried out on the site as being a priority service for 2019.  

What are your expectations and priorities regarding the services and commitments provided by e-commerce websites?*

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Release date

January 2019

Region

France

Survey time period

December 26, 2018 - December 31, 2018

Number of respondents

1,010 respondents

Age group

18-74 years

Special properties

French e-buyers

Method of interview

Online panel

Supplementary notes

*The source adds the following information: "Several possible answers".

The question was formulated by the source as follows: "Among the services and commitments of the e-commerce sites listed below, can you indicate which ones are priorities for you in 2019?"

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