Companies use of AI technologies for customer relations by sector in France 2019

This graph shows the number of companies using Artificial Intelligence (AI) to develop customer relationships in e-commerce in France in 2019, by sector. Altogether, more than 4500 companies had relied on AI measures as means to streghten their customer relationships section. In the retail trade, more than 600 French companies had done the same.

Number of companies using Artificial Intelligence (AI) to develop the customer relationships in France in 2019, by sector

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

only $59 / month *
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in

Release date

April 2020



Survey time period

January to April 2019

Number of respondents

12,500 respondents

Special properties

businesses of at least ten people excluding agricultural, financial and insurance companies

Method of interview


Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 / Month *
Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract; Prices do not include sales tax.

Statistics on "New technologies in e-commerce in France "

Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.