COVID-19 impact on digital payment app usage in India 2020

According to the results of a survey among Indians on the impact of the coronavirus (COVID-19) and its consequent lockdown, a majority of respondents used Paytm to make digital payments. Over 30 percent participating in the survey reported an increase in the use of online payments.
India went into lockdown on March 25, 2020, the largest in the world, restricting 1.3 billion people, extended until May 3, 2020. For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Fact and Figures page.

Impact of the coronavirus (COVID-19) on digital payment app usage in India as of April 2020

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Source

Release date

April 2020

Region

India

Survey time period

April 2020

Number of respondents

8,177 respondents

Method of interview

Online survey

Supplementary notes

The survey question was phrased as follows: "Since coronavirus outbreak in the last 3 weeks, what digital payment app have you used the most?"

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