India - reasons for increasing orders from food delivery apps during COVID-19 2020

As per the results of a survey on food delivery apps conducted by Rakuten Insight in June 2020, majority of respondents of used food delivery apps more often as India had imposed closure on all restaurants and dining establishments due to the COVID-19 pandemic. About 32 percent of female respondents stated that they ordered more through delivery applications as they practiced social distancing and wanted to minimize the time spent outside the home.

Reasons for increasing orders through food delivery apps during the coronavirus (COVID-19) pandemic across India as of June 2020,

Characteristic	Share of respondents
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Release date

July 2020

More information

Region

India

Survey time period

June 11 to 30, 2020

Number of respondents

4,338 respondents

Age group

16 years and older

Special properties

among 1,148 female and 3,190 male respondents

Method of interview

Online survey

Supplementary notes

Survey question:
If you ordered more through food delivery apps: Why did you increase your food delivery apps use during this time? (up to three answers are allowed)

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