Online stores' business measures as a result of the COVID-19 pandemic in Romania 2020

Published by Statista Research Department, Jun 12, 2023

A lot of business measures taken by online stores in response to the spread of the coronavirus (COVID-19) in Romania and the government restriction were related to the delivery procedure. In other words, 60 percent of online stores provided with a better communication about the safety of the delivery, while 50 percent of respondents even ensured free delivery.

What business measures have you taken in response to the spread of coronavirus (COVID-19) and government restrictions?

Characteristic	Share of respondents
Better communication about the safety of the delivery	60%
Unplanned discount campaigns	53%
Free delivery	50%
New communication strategy	23%
Information about the delivery period	20%
Media shopping campaign	13%
Extending the return time	7%
Changing the offer of products with those in stock	3%
Payment only by card	3%

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Release date

2020

More information

Region

Romania

Survey time period

April 2-8, 2020

Number of respondents

50 respondents

Special properties

Online stores

Method of interview

Questionnaire

Supplementary notes

* This question was phrased by the source as follows: ”Ce activitate ai introdus în ultimele săptămâni în cadrul afacerii tale, ca răspuns la răspândirea COVID-19 și la restricțiile guvernamentale?"

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