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Consumer preferences for central bank cryptocurrency in the EU 2021

How would you rank, in order of importance, the features that a digital euro should offer?

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Release date

April 2021



Survey time period

October 12, 2020 to January 12, 2021

Number of respondents


Age group

13 years and older

Special properties

Public consultation: survey was publicly accessible for consumers on the source's website. For more information, see the "Details" button.

Method of interview

Online survey

Supplementary notes

* The source explicitly states that due to the set-up of the survey, the sample of respondents is "biased" and "do not represent the euro area population". For instance:

  1. "Men account for 87 percents of citizen respondents";
  2. "A third of the professionals identify themselves as tech companies";
  3. The respondents were from the EU member states, either within the euro area or outside of it - meaning this excludes the United Kingdom. However, "most contributions originate from three countries: 47% from Germany, 15% from Italy and 11% from France. Five other European countries provided 1-5% of replies [from highest to lowest: the Netherlands, Belgium, Austria, Spain and Portugal], with the rest accounting for less than 1% each".

The figures provided show the top five rankings the survey respondents gave to the question of "How would you rank, in order of importance, the features that a digital euro should offer?". The exact they could choose from were:
  • I want my payments to remain a private matter;
  • I want it to be a secure means of payment;
  • I want to use a digital euro without having to pay additional costs;
  • I want to be able to pay even when there is no internet or power connection;
  • I want to be able to use it throughout the euro area;
  • I want it to be easy to use;
  • I want my transactions to be completed instantaneously;
  • I want to be able to use it with my smartphone and at payment terminals;
  • I want it to take the form of a dedicated physical device.

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Statistics on "Cryptocurrency in the Benelux region"

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