Malaysia: domestic courier items delivered 2021

In 2021, around 737.36 million domestic courier items were delivered by courier service providers in Malaysia. In that same year, the e-commerce market value was estimated to reach 28.5 billion Malaysian ringgit. The growth of the e-commerce market has resulted in an increase in parcel deliveries, contributing positively to the revenue of the postal and courier sectors.

Number of domestic courier items delivered by courier service providers in Malaysia from 2016 to 2021 (in millions)

Characteristic	Number of courier items in millions
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Release date

August 2022

More information

Region

Malaysia

Survey time period

2016 to 2021

Supplementary notes

For 2021 and 2020, courier traffic was collated from 105 and 100 courier companies, and for 2018 and 2019, courier traffic was collated from 98 courier companies, all figures including Pos Laju. Prior to that, it was based on the top 10 courier companies.

Courier items include documents, parcels and others (non-priority mail, walk-in courier service and prepaid and express post.

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