D. Tighe
Research expert covering shopping behavior, sports and leisure retail, and the subscriptions and direct selling industry
Get in touch with us nowShare of online and offline visits to hardware stores among U.S. consumers 2020-2021
In April of 2021, just shy of 50 percent of consumers in the United States had been shopping at hardware shops in-store. In contrast, only about a quarter of surveyed shoppers in the U.S. had done in-store hardware shopping back in March 2020. The number of people showing an interest in omnichannel shopping had grown over the course of the coronavirus (COVID-19) pandemic and had reached nearly 20 percent by April 2021.
