Main reasons why businesses did not sell online in Costa Rica 2021

Published by
Stephanie Chevalier,
Mar 15, 2023
Among Costa Rican companies that had not implemented e-commerce in their business models in 2021, just under half (42 percent) said the reason for this was that they did not need the modality. In addition, 27 percent stated that the costs were too high to implement it, while 21 percent said they encountered deployment barriers.

Leading reasons why companies did not use e-commerce in Costa Rica in 2021

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Sources

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Release date

October 2021

Region

Costa Rica

Survey time period

October 8 to 16, 2021

Number of respondents

55 companies*

Supplementary notes

* According to the source, 153 commercial and service companies participated in the study, of which 36 percent had never conducted online sales in 2021.

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