In-store retail capabilities planned to keep by retailers 2021
According to the results of a recent survey conducted with more than 1,000 retail executives worldwide, more than 7 in 10 retailers planned to continue offering buy online, pick up in store services in the post-pandemic period after having introduced them during the pandemic. About 43 percent of global retail executives had partnerships with third-party delivery apps, and were planning to keep this in-store service.