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Breakdown of sales source channel of global retailers 2020

As of 2020, buy online, pick up in-store sales accounted for an estimated 5.5 percent of a typical general merchandise retailer's revenue. Traditional in-store transactions accounted for over 70 percent of a retailers sales as of that year.

Revenue share of retailers worldwide in 2020, by channel

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Source

In cooperation with
IHL Group
Release date

January 2020

Region

Worldwide

Survey time period

2020

Special properties

300+ retail brands

Supplementary notes

* General merchandise (GMS) retailers

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Statistics on "Retail market in the United States"

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