Cross-border e-commerce delivery speed 2022

Only one percent of all cross-border online orders around the world arrive on the same day of purchase, according to a survey of global shoppers conducted in October 2022 in 39 countries. Almost half of buyers (a total of 47 percent of respondents) reported receiving their orders from abroad between two and seven days after purchase.

Average delivery timeline of cross-border online purchases in 2022

Characteristic	Share of respondents
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Release date

January 2023

More information

Region

Worldwide

Survey time period

October 2022

Number of respondents

33,009 respondents in 39 countries*

Special properties

online shoppers who bought goods online at least once in the last three months and made a cross-border online purchase in the last year

Method of interview

Online survey

Supplementary notes

* Argentina, Austria, Australia, Belgium, Brazil, Canada, Chile, China, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, India, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, the United Kingdom, and the United States.
Sample size between 100 to 1,000 respondents per country.

Figures exclude the following answer: "Do not know".

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