Annual adoption of cash by consumers, online or offline, in Indonesia 2018-2023
The share of cash transactions at POS (Point-of-Sale) in Indonesia stayed almost the same between 2018 and 2023, ranging between 80 and 85 percent. This is according to two different questions asked throughout multiple surveys from Statista's Consumer Insights. The numbers shown here refer to a rolling 12-month share of respondents who indicated they used cash in a brick and mortar shop or whilst shopping online. In 2023, the share of respondents using cash transactions at POS (Point-of-Sale) stood at 85 percent. Moreover, during the same period, the usage of cash on delivery for online payments also stayed the same, at 49 percent. On the other hand, the share of respondents paying through cash paid in advance for online payments rose by four percentage points.