Number of Comcast's video customers 2006-2019

Data on the number of Comcast's video customers from 2006 to 2019 shows a gradual decline since 2016, with the figure dropping from 22.51 million in that year to 21.25 million in 2019. Of the 2019 number, 9.93 million were residential customers.

Number of Comcast's video customers from 2006 to 2019

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Source

Release date

January 2020

Region

Worldwide

Survey time period

2006 to 2019

Special properties

at year end

Supplementary notes

*Methodology until 2013: generally, a dwelling or commercial unit with one or more television sets connected to a distribution system counts as one video customer. In the case of some multiple dwelling units (“MDU”), video customers are counted on an FCC equivalent basis by dividing total revenue received from a contract with an MDU by the standard residential rate where the specific MDU is located.
Beginning in 2014, the Cable Communications segment revised its methodology for counting customers related to how Comcast counts and reports customers who reside in multiple dwelling units ("MDUs") that are billed under bulk contracts (the "Billable Customers Method"). For MDUs whose residents have the ability to receive additional cable services, such as additional programming choices or HD or DVR services, Comcast now counts and reports customers based on the number of potential billable relationships within each MDU. For MDUs whose residents are not able to receive additional cable services, the MDU is now counted as a single customer. Video customer metrics for 2013 are now presented on the Billable Customers Method to provide an appropriate comparison.
Figures other than for 2017 to 2019 come from Comcast's earlier financial releases.
Figures have been rounded.

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