This statistic shows the biggest frustrations with retail site search according to shoppers in the United States as of August 2016. During the survey, 13.1 percent of respondents stated that they were frustrated with the duration of time it took to load search results.
Biggest frustrations with retail site search according to shoppers in the United States as of August 2016
This statistic shows the biggest frustrations with retail site search according to shoppers in the United States as of August 2016. During the survey, 13.1 percent of respondents stated that they were frustrated with the duration of time it took to load search results.
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| Share of respondents | |
|---|---|
| Irrelevant product results (e.g. wrong gender) | 28.1% |
| Cannot find the product you're searching for | 24.6% |
| Search function not recognizing terminology | 16.6% |
| Takes too long to load results | 13.1% |
| Bad interface - unclear search box | 11.7% |
| No product images | 5.9% |
© Statista 2018
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