Biggest frustrations with retail site search according to shoppers in the United States as of August 2016

Most common U.S. online shopper retail site frustrations 2016 This statistic shows the biggest frustrations with retail site search according to shoppers in the United States as of August 2016. During the survey, 13.1 percent of respondents stated that they were frustrated with the duration of time it took to load search results.
Show more
Loading statistic...
Share of respondents
Irrelevant product results (e.g. wrong gender)28.1%
Cannot find the product you're searching for24.6%
Search function not recognizing terminology16.6%
Takes too long to load results13.1%
Bad interface - unclear search box11.7%
No product images5.9%
Share of respondents
Irrelevant product results (e.g. wrong gender)28.1%
Cannot find the product you're searching for24.6%
Search function not recognizing terminology16.6%
Takes too long to load results13.1%
Bad interface - unclear search box11.7%
No product images5.9%
Download Settings Share
Chart type
Datalabels
Share on Social Media
HTML code to embed chart as PNG (FAQ)
Download started
Please be patient - this may take a moment
Description Source More information
This statistic shows the biggest frustrations with retail site search according to shoppers in the United States as of August 2016. During the survey, 13.1 percent of respondents stated that they were frustrated with the duration of time it took to load search results.
Show more
Release date
October 2016
Region
United States
Survey time period
September 2016
Number of respondents
1,008 respondents
Method of interview
Online survey
Supplementary notes
The source does not provide information regarding the age group of respondents.

More information

Statista Accounts: Access All Statistics. Starting from $588 / Year

Basic Account

Get to know the platform

You only have access to basic statistics.

Register for free

Premium Account

Your perfect start with Statista

  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$49 / Month *

Corporate Account

Full access

Corporate solution including all features.

Send request

* All products require an annual contract.
   Prices do not include sales tax
   (New York residents only).
Leading companies trust Statista:
paypalgoogleadobepgsamsungtelekom
Statista is a great source of knowledge, and pretty helpful to manage the daily work.
Christof Baron

Christof Baron
CEO, MindShare Germany

Statistics on "E-commerce worldwide"

  • Overview
The most important statistics
  • Digital shoppers
  • Shopping behavior
  • Mobile retail
  • Digital payment
Need help with using Statista for your research? Tutorials and first steps

Further Content: Statistics, Studies, and Topic Pages

Statistics on the topic

Topics

About Statista

Learn more about how Statista can support your business.

Request webinar
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.

News
News