United States: top home improvement store chains 2021, by customer satisfaction

Leading home improvement store chains in the United States in 2021, by customer satisfaction

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Source

Release date

June 2021

Region

United States

Survey time period

January to February 2021

Number of respondents

2,172 respondents

Special properties

Customers who purchased home improvement-related products from a home improvement retailer within the previous 12 months

Supplementary notes

Rankings are based on numerical scores, and not necessarily on statistical significance. The study measures customer satisfaction based on performance in five factors: staff and service, store facility, merchandise, price and sales promotions.

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Statistics on "Home improvement retail industry in the U.S."

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