United States: top home improvement store chains 2022, by customer satisfaction

Leading home improvement store chains in the United States in 2022, by customer satisfaction

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Release date

May 2022


United States

Survey time period

December 2021 to February 2022

Number of respondents

2,114 respondents

Special properties

customers who purchased home improvement-related products from a home improvement retailer within the previous 12 months

Supplementary notes

Rankings are based on numerical scores, and not necessarily on statistical significance. The study measures customer satisfaction based on performance in five factors: staff and service, store facility, merchandise, price and sales promotions.

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