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Leading home improvement store chains in the United States in 2018, by customer satisfaction (based on a 1,000 point scale)

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Leading home improvement store chains in the U.S. 2018, by customer satisfaction This statistic depicts the leading home improvement store chains in the United States in 2018, ranked by customer satisfaction. In that year, J.D. Power and Associates' U.S. home improvement retailer satisfaction study found that Menards was the most satisfying home improvement retail store for customers with a score of 836.
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Home improvement chainCustomer satisfaction (based on a 1,000 point scale)
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Home improvement chainCustomer satisfaction (based on a 1,000 point scale)
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Exclusive Premium statistic

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Description Source More information
This statistic depicts the leading home improvement store chains in the United States in 2018, ranked by customer satisfaction. In that year, J.D. Power and Associates' U.S. home improvement retailer satisfaction study found that Menards was the most satisfying home improvement retail store for customers with a score of 836.
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Release date
June 2018
Region
United States
Survey time period
2018
Supplementary notes
Rankings are based on numerical scores, and not necessarily on statistical significance. The study measures customer satisfaction based on performance in five factors: staff and service, store facility, merchandise, price and sales promotions.

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Statistics on "Home improvement retail industry in the U.S."

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