Client retention rates of leading PR agencies as of March 2019

Client retention rates of the leading public relations agencies as of March 2019

Client retention rates of leading PR agencies as of March 2019 This statistic shows the client retention rates of leading public relations agencies as of March 2019. According to this study, Ink Link Marketing, whose clients include Tahoe Joe's and MIC Food, had the highest client retention rate of 98 percent, but came in seventh in overall rankings.
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Client retention rates of the leading public relations agencies as of March 2019

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Client retention rate
Dur100%
Pilot PMR99%
Janice McCafferty PR99%
Paul Werth Associates98%
Racepoint Global98%
42 West98%
Ink Link Marketing98%
Edelman97%
Crenshaw Communications97%
Hart Associates Inc.97%
Blue Water Communications97%
Public Communications Inc.97%
Anderson Group Public Relations96%
Gagen MacDonald, LLC96%
Prosek Partners96%
Powell Tate96%
Blaze96%
Zeno Group96%
JCPR96%
PetersGroup95%
Energi PR95%
Patriot Strategies95%
Renata Parker PR LLC95%
GolinHarris95%
GaileyMurray Communications95%
Fujita & Miura Public Relations, Inc.95%
Payton Communications, LLC95%
NP Strategy95%
Client retention rate
Dur100%
Pilot PMR99%
Janice McCafferty PR99%
Paul Werth Associates98%
Racepoint Global98%
42 West98%
Ink Link Marketing98%
Edelman97%
Crenshaw Communications97%
Hart Associates Inc.97%
Blue Water Communications97%
Public Communications Inc.97%
Anderson Group Public Relations96%
Gagen MacDonald, LLC96%
Prosek Partners96%
Powell Tate96%
Blaze96%
Zeno Group96%
JCPR96%
PetersGroup95%
Energi PR95%
Patriot Strategies95%
Renata Parker PR LLC95%
GolinHarris95%
GaileyMurray Communications95%
Fujita & Miura Public Relations, Inc.95%
Payton Communications, LLC95%
NP Strategy95%
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This statistic shows the client retention rates of leading public relations agencies as of March 2019. According to this study, Ink Link Marketing, whose clients include Tahoe Joe's and MIC Food, had the highest client retention rate of 98 percent, but came in seventh in overall rankings.
Show more
Release date
March 2019
Region
United States
Survey time period
March 2019
Special properties
showing only agencies with retention rate over 95%
Supplementary notes
The agencies listed are the leading ten agencies by their overall score from toppragencies.com.

The client retention rate formula reads as follows:
((E-N)/S)*100
where
E = the number of customers at the end of a period
N = the number of new clients acquired during that period
S = the number of clients at the start of the period
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