Client retention rates of the leading public relations agencies as of June 2017

Client retention rates of leading PR agencies as of June 2017 This statistic shows the client retention rates of leading public relations agencies as of June 2017. According to this study, Ink Link Marketing, whose clients include Tahoe Joe's and MIC Food, had the highest client retention rate of 98 percent, but came in sixth in overall rankings.
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Client retention rate
Ink Link Marketing98%
JFK Communications97%
Crenshaw Communications97%
PURE Brand Communications94%
Regan Communications Group93%
Firefly Publicity93%
Phelps Group93%
JB Cumberland Public Relations93%
Hawkins International Public Relations92%
Konnect Public Relations91%
Client retention rate
Ink Link Marketing98%
JFK Communications97%
Crenshaw Communications97%
PURE Brand Communications94%
Regan Communications Group93%
Firefly Publicity93%
Phelps Group93%
JB Cumberland Public Relations93%
Hawkins International Public Relations92%
Konnect Public Relations91%
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Description Source More information
This statistic shows the client retention rates of leading public relations agencies as of June 2017. According to this study, Ink Link Marketing, whose clients include Tahoe Joe's and MIC Food, had the highest client retention rate of 98 percent, but came in sixth in overall rankings.
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Release date
June 2017
Region
United States
Survey time period
June 2017
Supplementary notes
The agencies listed are the leading ten agencies by their overall score from toppragencies.com.

The client retention rate formula reads as follows:
((E-N)/S)*100
where
E = the number of customers at the end of a period
N = the number of new clients acquired during that period
S = the number of clients at the start of the period

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