This statistic indicates how bus users and non-users rate the politeness and helpfulness of bus service staff in the United Kingdom (UK), based on responses from a survey carried out in March 2013. 60 percent of users rate the customer service on buses as fairly or very good while only just over a quarter of non-users do the same. Almost half of non-users, however, do not know what the customer service quality is like.
How would you rate the politeness/helpfulness of staff on local buses?
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Statistics on "Public buses in the United Kingdom"
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Department for Transport (UK). (October 29, 2013). How would you rate the politeness/helpfulness of staff on local buses? [Graph]. In Statista. Retrieved June 04, 2020, from https://www.statista.com/statistics/301104/customer-satisfaction-with-bus-timetable-information-in-the-united-kingdom/
Department for Transport (UK). "How would you rate the politeness/helpfulness of staff on local buses?." Chart. October 29, 2013. Statista. Accessed June 04, 2020. https://www.statista.com/statistics/301104/customer-satisfaction-with-bus-timetable-information-in-the-united-kingdom/
Department for Transport (UK). (2013). How would you rate the politeness/helpfulness of staff on local buses?. Statista. Statista Inc.. Accessed: June 04, 2020. https://www.statista.com/statistics/301104/customer-satisfaction-with-bus-timetable-information-in-the-united-kingdom/
Department for Transport (UK). "How Would You Rate The Politeness/Helpfulness of Staff on Local Buses?." Statista, Statista Inc., 29 Oct 2013, https://www.statista.com/statistics/301104/customer-satisfaction-with-bus-timetable-information-in-the-united-kingdom/
Department for Transport (UK), How would you rate the politeness/helpfulness of staff on local buses? Statista, https://www.statista.com/statistics/301104/customer-satisfaction-with-bus-timetable-information-in-the-united-kingdom/ (last visited June 04, 2020)
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