This statistic presents the most common reasons why consumers in the United States have not tried out Apple Pay yet. As of March 2017, 48.6 percent of respondents were satisfied with their current payment methods and did not see the need to use Apple Pay.
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Apple Pay: reasons for U.S. non-usage 2017
Most common consumer reasons in the United States for not having tried out Apple Pay as of March 2017
This statistic presents the most common reasons why consumers in the United States have not tried out Apple Pay yet. As of March 2017, 48.6 percent of respondents were satisfied with their current payment methods and did not see the need to use Apple Pay.
Loading statistic...
| Share of respondents | |
|---|---|
| I am satisified with my current payment methods | 48.6% |
| I am not familiar with how Apple Pay works | 24.2% |
| I am concerned about its security | 20.5% |
| I had not heard of Apple Pay before this survey | 3% |
| I tried registering a card with Apple Pay, but it did not work | 2% |
| Other | 1.6% |
| Share of respondents | |
|---|---|
| I am satisified with my current payment methods | 48.6% |
| I am not familiar with how Apple Pay works | 24.2% |
| I am concerned about its security | 20.5% |
| I had not heard of Apple Pay before this survey | 3% |
| I tried registering a card with Apple Pay, but it did not work | 2% |
| Other | 1.6% |
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Description
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This statistic presents the most common reasons why consumers in the United States have not tried out Apple Pay yet. As of March 2017, 48.6 percent of respondents were satisfied with their current payment methods and did not see the need to use Apple Pay.
Show more- Show sources information
- Show publisher information
- Release date
- October 2017
- Region
- United States
- Survey time period
- March 2017
- Special properties
- people with an iPhone that shopped at a store that accepts Apple Pay
- Supplementary notes
-
No further methodology was offered by the source.
Source did not provide sample size, age group, or survey type.
More information
- Region
- United States
- Survey time period
- March 2017
- Special properties
- people with an iPhone that shopped at a store that accepts Apple Pay
- Supplementary notes
-
No further methodology was offered by the source.
Source did not provide sample size, age group, or survey type.
Other interesting statistics
Number of users of selected global mobile payment platforms 2017
Audience size of leading digital wallets 2015-2017
U.S. proximity mobile payment transaction value 2015-2021
Retail: accepted digital payment methods 2017
Barriers to digital wallet adoption in the United States 2017
U.S. proximity mobile payment users 2014-2022
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Statistics on "Apple Pay"
- Overview
The most important statistics
- Number of users of leading mobile payment platforms worldwide as of August 2017Number of users of selected global mobile payment platforms 2017
- Number of Apple Pay users worldwide in 2016 and 2017 (in millions)Number of Apple Pay users worldwide 2016-2017
- Number of Apple Pay users in 2017, by region (in millions)Global Apple Pay audience 2017, by region
- Apple Pay usage reach among the global iPhone user base from 2016 to 2017Apple Pay usage among iPhone user base worldwide 2016-2017
- Availability of Apple Pay, Samsung Pay and Android Pay in global regional markets as of 1st quarter 2017Apple Pay, Samsung Pay and Android Pay availability 2017, by region
- Number of Apple Pay, Samsung Pay and Android Pay contactless payment users from 2015 to 2017 (in millions)Audience size of leading digital wallets 2015-2017
- Most popular mobile wallet apps among affluent users in the United States as of January 2017U.S. affluent mobile wallet preference 2017
- Number of mobile payment users accessing selected leading payment apps in the United States as of July 2017 (in millions)U.S. audience size of leading payment apps 2017
- Benchmark
The most important statistics
- Most popular mobile payment methods accepted by online merchants worldwide in 2017 and 2018Mobile payment methods accepted by global online merchants 2018
- Mobile wallets accepted by online merchants worldwide as of March 2018Mobile wallets accepted by global digital merchants 2018
- Most popular P2P payment apps used by U.S. consumers in the past year as of February 2018P2P payment apps used by U.S. consumers in past year 2018
- Mobile payments and mobile wallet adoption rate among smartphone users in the United States as of January 2017U.S. usage reach of mobile wallets & payments 2017
- Which mobile wallets have you used to pay at checkout with your mobile phone in the past 3 months?Most popular mobile wallets accessed in-store by U.S. users 2017
- Digital payment methods that North American retailers accept or plan to accept as of December 2017Retail: accepted digital payment methods 2017
- If you were to choose one provider of a mobile wallet app, which would be your preferred provider?U.S. preferred provider of single mobile wallet app 2017
- Usage
The most important statistics
- Mobile wallet adoption rate among smartphone users in the United States as of January 2017, by typeU.S. usage reach of mobile wallets 2017, by type
- Adoption rate of selected mobile wallets among smartphone users in the United States as of January 2017U.S. enrollment rate for selected mobile wallets 2017
- How often do you use Apple Pay?U.S. Apple Pay usage frequency as of June 2017
- How would you rate Apple Pay versus swiping a card at checkout?U.S. Apple Pay versus swiping a card at checkout as of June 2017
- Most common consumer reasons in the United States for not having tried out Apple Pay as of March 2017Apple Pay: reasons for U.S. non-usage 2017
- Frequency of using Apple Pay for money transfers and payments according to online adults in the United States as of July 2017U.S. Apple Pay payment app usage frequency 2017
- Satisfaction of using Apple Pay for money transfers and payments according to users in the United States as of July 2017U.S. Apple Pay payment app user satisfaction 2017
- Outlook
The most important statistics
- Proximity mobile payment transaction value in the United States from 2015 to 2021 (in billion U.S. dollars)U.S. proximity mobile payment transaction value 2015-2021
- Number of proximity mobile payment users in the United States from 2014 to 2022 (in millions)U.S. proximity mobile payment users 2014-2022
- Share of mobile wallet users in the United States who agree that mobile wallets could replace physical wallets as of February 2018, by providerU.S. payment user opinion on mobile wallets replacing physical wallets 2018
- Over the next 3 months, which of the following best describes how frequently you plan to use the mobile wallet on your phone to pay for goods or services at stores where you shop?In-store mobile wallet usage intention in the U.S. 2017
- Within the past 3 months, have you used your mobile phone to pay for goods or services at a retail location by tapping or waving your phone over the checkout terminal?In-store contactless payment usage in the United States 2017
- Over the next three months, how frequently do you plan do use your mobile phone to make purchases through your internet browser?U.S. consumer purchase intention rate via mobile browser 2017
- Over the next three months, how frequently do you plan to use your mobile phone to pay for goods or services using a card linked to an app on your phone?U.S. consumer purchase intention rate via card linked to mobile app 2017
- Why haven’t you used mobile wallets to make purchases?Barriers to digital wallet adoption in the United States 2017
Popular Related Keywords
- digital payment
- Apple Pay
- Show more
- e-commerce
- Apple Inc.
- payment method
- e-payment system
- e-commerce user
- non-cash means of payment
- online payments
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- online payment systems
- mobile e-commerce
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- e-commerce market
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- cashless payment
- Apple iPhone
- mobile payment user
- payment app
- mobile payments
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Further Content: Statistics, Studies, and Topic Pages
Statistics
- U.S. in-store & in-app Apple Pay credit card transactions share 2016
- U.S. in-store & in-app Apple Pay credit card transactions reach 2016
- Italy: methods promoting digital payments 2016, by type
- Awareness of mobile payment schemes in the United Kingdom 2017, by age group
- Italy: distribution of PayPal e-payments 2012-2016
- Usage of cards for payment in Sweden 2013-2015
- Preferred digital payment methods in Israel 2015
- Preferred digital payment methods in Ireland 2015
- Reasons for not using Apple Pay according to global Apple Watch owners 2015
- Canada: online payment accounts per person 2014
- Canada: online payment preference 2014, by household income
- Knowledge of online payment methods in Denmark 2016
- Preferred digital payment methods in Spain 2015
- Preferred digital payment methods in France 2015
- User numbers forecast for digital payments in Switzerland 2015-2021
- Barriers to the growth of digital payment methods in India 2017
- Colombia: number of online transactions 2014-2017
- Monthly tipping for WeChat contents in China 2016
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Studies
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- 2017 U.S. Consumer Payment Study
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Statistics on the topic
Free statistics
- Number of users of leading mobile payment platforms worldwide as of August 2017
- Availability of Apple Pay, Samsung Pay and Android Pay in global regional markets as of 1st quarter 2017
- Number of Apple Pay, Samsung Pay and Android Pay contactless payment users from 2015 to 2017 (in millions)
- Most popular mobile wallet apps among affluent users in the United States as of January 2017
- Number of mobile payment users accessing selected leading payment apps in the United States as of July 2017 (in millions)
- Number of mobile payment users accessing selected leading payment apps in the United States as of July 2017, by gender (in millions)
- Number of mobile payment users accessing selected leading payment apps in the United States as of July 2017, by age group (in millions)
- Most popular P2P payment apps used by U.S. consumers in the past year as of February 2018
- Which mobile wallets have you used to pay at checkout with your mobile phone in the past 3 months?
- Digital payment methods that North American retailers accept or plan to accept as of December 2017
- If you were to choose one provider of a mobile wallet app, which would be your preferred provider?
- How often do you use Apple Pay?
- How would you rate Apple Pay versus swiping a card at checkout?
- Most common consumer reasons in the United States for not having tried out Apple Pay as of March 2017
- Proximity mobile payment transaction value in the United States from 2015 to 2021 (in billion U.S. dollars)
- Number of proximity mobile payment users in the United States from 2014 to 2022 (in millions)
- Over the next 3 months, which of the following best describes how frequently you plan to use the mobile wallet on your phone to pay for goods or services at stores where you shop?
- Within the past 3 months, have you used your mobile phone to pay for goods or services at a retail location by tapping or waving your phone over the checkout terminal?
- Over the next three months, how frequently do you plan do use your mobile phone to make purchases through your internet browser?
- Over the next three months, how frequently do you plan to use your mobile phone to pay for goods or services using a card linked to an app on your phone?
- Why haven’t you used mobile wallets to make purchases?
- Distribution of in-store and in-app Apple Pay credit card transactions in the United States as of September 2015
- In-store and in-app Apple Pay credit card transactions reach in the United States as of September 2015
Premium Statistics
- Number of Apple Pay users worldwide in 2016 and 2017 (in millions)
- Number of Apple Pay users in 2017, by region (in millions)
- Apple Pay usage reach among the global iPhone user base from 2016 to 2017
- Most popular mobile payment methods accepted by online merchants worldwide in 2017 and 2018
- Mobile wallets accepted by online merchants worldwide as of March 2018
- Mobile payments and mobile wallet adoption rate among smartphone users in the United States as of January 2017
- Mobile wallet adoption rate among smartphone users in the United States as of January 2017, by type
- Adoption rate of selected mobile wallets among smartphone users in the United States as of January 2017
- Frequency of using Apple Pay for money transfers and payments according to online adults in the United States as of July 2017
- Satisfaction of using Apple Pay for money transfers and payments according to users in the United States as of July 2017
- Share of mobile wallet users in the United States who agree that mobile wallets could replace physical wallets as of February 2018, by provider
- According to you, on a scale from 1 to 6, which are the most effective methods to promote digital payments?
- Which, if any, of the following payment providers have you heard of?
- Distribution of PayPal e-payments in Italy between 2012 and 2016
- The share of consumers who used cards for payment in Sweden in from 2013 to 2015 (a few times in a week or more)
- Preferred digital payment methods in Israel in 2015
- Preferred digital payment methods in Ireland in 2015
- Reasons Apple Watch owners have not used Apple Pay worldwide as of August 2015
- Online payment accounts per person in Canada as of January 2014
- Online payment preference in Canada as of January 2014, by household income
- Knowledge and usage of online payment methods in Denmark in 2016
- Preferred digital payment methods in Spain in 2015
- Preferred digital payment methods in France in 2015
- Forecast on user numbers for FinTech digital payments in Switzerland from 2015 to 2021 (in millions)
- Barriers to the growth of digital payment methods across India in 2017
- Number of online transactions in Colombia from 2014 to 2017 (in millions)
- Average monthly tipping amount for contents on WeChat in China in 2016
- Number of non-English digital payment internet users across India in 2016, by language (in millions)*
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