Premium statistics

Industry-specific and extensively researched technical data (partially from exclusive partnerships).

A paid subscription is required for full access.

Leading payment methods in online retail in Belgium 2015-2019

Leading payment methods for products or services purchased online in Belgium from 2015 to 2019*

by Raynor de Best, last edited Nov 5, 2019
Leading payment methods in online retail in Belgium 2015-2019 Which payment methods are the most popular for online shopping in Belgium? In 2019, 21 percent of Belgian consumers used a debit card for their e-commerce purchases. This was done by using something called Bancontact (formerly known Bancontact/Mister Cash, since 2018 Payconiq by Bancontact). Credit cards, on the other hand, were used less often from year to year. Bancontact’s popularity was also reflected in processed payment transactions: approximately 1.44 billion transactions were made using this payment scheme, whereas VISA/Mastercard and Maestro reached 300 million transactions altogether.

What is Bancontact exactly?

Bancontact is a Belgium-only payment scheme and the country’s market leader when it comes to electronic payment methods. It can be found on debit cards from domestic banks such as BNP Paribas Fortis, Belfius and KBC. In a way, Bancontact is comparable to PayPal in that it is responsible for processing electronic payments for goods purchased online. As the payment scheme is on a debit card, however, it is also responsible for processing purchases in a brick-and-mortar store.

Does this mean that Belgians do not use credit cards for e-commerce?

In 2017, Belgian consumers made relatively more use of credit cards for e-commerce payments than their counterparts in the EMEA region (Europe, the Middle East and Africa). This is probably because Belgians tend to buy products online from outside their country. The leading online retailers of the country, for example, consisted in 2016 of companies from either the Netherlands (Coolblue and, Germany (Zalando and Mediamarkt) and France ( The Colruyt Group (the company behind Belgium’s discount supermarket chain Colruyt) was the first domestic entry in the ranking in seventh place. Amazon topped this list but saw web visits from Belgium go to either one of three platforms: their French platform, .COM platform or German platform.
Show more

Leading payment methods for products or services purchased online in Belgium from 2015 to 2019*

Statista Accounts: Access All Statistics. Starting from $708 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account!

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$59 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.
Leading companies trust Statista:
Related Studies: Available to Download in PDF or PPTX Format
E-commerce in Belgium
E-commerce in Belgium

All Information
in one Presentation

E-commerce in Belgium

Everything On "E-commerce in Belgium" in One Document: Edited and Divided into Handy Chapters. Including Detailed References.

Statista has been my savior on several occasions. The site is easy to maneuver and the data is in a format that can go right into a report or presentation.
Marlene Greenfield

Marlene Greenfield
Vice President, Hearst Magazines

Statistics on "Payment methods in the Benelux"
  • Leading methods - online and offline
The most important statistics
  • Cash money
  • Card payments
  • Direct debits
  • E-money
  • Transfers
Discover Statista
Need help with using Statista for your research? Tutorials and first steps
Further Content: You might find this interesting as well
Statista Accounts: Access All Statistics. Starting from $708 / Year
Learn more about how Statista can support your business.
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.