Leading payment methods for products or services purchased online in Belgium from 2015 to 2018*

Leading payment methods in online retail in Belgium 2015-2018 This statistic displays the findings of a survey on leading payment methods for products or services purchased online in Belgium from 2015 to 2018. In 2018, it was found that 22 percent of respondents reported paying online with their debit card, using Bancontact. Bancontact is a local payment scheme and is the Belgian market leader when it comes to electronic payment methods.
Like in other European countries, credit and debit cards are a popular form of digital payment methods for either physical purchases in brick-and-mortar-stores or for online purchases. In 2016, there were approximately 67 POS transactions per card in Belgium, compared to 98 in the Netherlands and 21 in Luxembourg.

Consumers from the Benelux are familiar with the use of credit cards. More traditional payment means like bank transfers and payments by card at the point of sale for online purchases are still quite popular, but respondents have been using these payment methods less often. However, mobile payment methods are on the rise in Belgium as more respondents of this survey indicated they used My bank's app and PayPal in 2017, than in 2016. The same trend can be seen for the amount of mobile banking subscriptions in Belgium, which has increased as well over the last few years.
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2015201620172018
Online - Credit card (Visa, MasterCard, American Express)37%32%32%24%
Online - Debit card (Bancontact/Mister Cash)28%30%28%22%
Online - PayPal10%12%11%10%
Mobile app - Bancontact---8%
Mobile app - My bank’s app2%3%5%6%
Offline - Bank transfer9%8%4%5%
Mobile app - PayPal2%3%3%5%
Offline - By card (credit card, bank card) at the point of sale3%2%3%4%
Mobile app - Credit card 2%2%3%4%
Offline - Cash at the point of sale1%2%2%3%
Offline - By card (credit card, bank card) at the door1%1%1%2%
Offline - Cash at the door1%1%2%2%
Offline - SMS payment0%0%0%1%
Offline - Cheque0%0%0%-
Offline - Other1%1%1%-
Online - Other2%2%2%1%
Mobile app - Other0%0%0%-
I don't know---4%
2015201620172018
Online - Credit card (Visa, MasterCard, American Express)37%32%32%24%
Online - Debit card (Bancontact/Mister Cash)28%30%28%22%
Online - PayPal10%12%11%10%
Mobile app - Bancontact---8%
Mobile app - My bank’s app2%3%5%6%
Offline - Bank transfer9%8%4%5%
Mobile app - PayPal2%3%3%5%
Offline - By card (credit card, bank card) at the point of sale3%2%3%4%
Mobile app - Credit card 2%2%3%4%
Offline - Cash at the point of sale1%2%2%3%
Offline - By card (credit card, bank card) at the door1%1%1%2%
Offline - Cash at the door1%1%2%2%
Offline - SMS payment0%0%0%1%
Offline - Cheque0%0%0%-
Offline - Other1%1%1%-
Online - Other2%2%2%1%
Mobile app - Other0%0%0%-
I don't know---4%
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Description Source More information
This statistic displays the findings of a survey on leading payment methods for products or services purchased online in Belgium from 2015 to 2018. In 2018, it was found that 22 percent of respondents reported paying online with their debit card, using Bancontact. Bancontact is a local payment scheme and is the Belgian market leader when it comes to electronic payment methods.
Like in other European countries, credit and debit cards are a popular form of digital payment methods for either physical purchases in brick-and-mortar-stores or for online purchases. In 2016, there were approximately 67 POS transactions per card in Belgium, compared to 98 in the Netherlands and 21 in Luxembourg.

Consumers from the Benelux are familiar with the use of credit cards. More traditional payment means like bank transfers and payments by card at the point of sale for online purchases are still quite popular, but respondents have been using these payment methods less often. However, mobile payment methods are on the rise in Belgium as more respondents of this survey indicated they used My bank's app and PayPal in 2017, than in 2016. The same trend can be seen for the amount of mobile banking subscriptions in Belgium, which has increased as well over the last few years.
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Release date
June 2018
Region
Belgium
Survey time period
March, 2015 to April 2015; March 20, 2016 to April 6, 2016; March 25, 2017 to April 6, 2017; March 25, 2018 to April 5, 2018
Number of respondents
N 2015=2,730; N 2016=3,535; N 2017 = 1,805; N 2018 = 2,014
Age group
18-70 years
Special properties
respondents who shopped online in the prior 12 months
Method of interview
Online survey
Supplementary notes
* Original survey question: "How did you pay for it?"

The results have been weighted to represent the entire population.

The figures have been taken from several publications.

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