This statistic displays the number of complaints received by every main broadband provider in the United Kingdom (UK) from quarter three in 2014 to quarter one in 2018, per every 100,000 customers. During the first quarter of 2018, Virgin Media had 12 complaints, whereas Sky had seven complaints. The industry average during the first quarter of 2018 was 16.
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Number of complaints for broadband providers in the United Kingdom Q3 2014-Q1 2018
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Number of complaints for broadband internet providers in the United Kingdom (UK) from third quarter 2014 to first quarter 2018 (complaints per 100,000)
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This statistic displays the number of complaints received by every main broadband provider in the United Kingdom (UK) from quarter three in 2014 to quarter one in 2018, per every 100,000 customers. During the first quarter of 2018, Virgin Media had 12 complaints, whereas Sky had seven complaints. The industry average during the first quarter of 2018 was 16.
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| EE | Plusnet* | TalkTalk | BT | Industry average | Virgin Media | Sky | |
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Description
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More information
This statistic displays the number of complaints received by every main broadband provider in the United Kingdom (UK) from quarter three in 2014 to quarter one in 2018, per every 100,000 customers. During the first quarter of 2018, Virgin Media had 12 complaints, whereas Sky had seven complaints. The industry average during the first quarter of 2018 was 16.
Show more- Show sources information
- Show publisher information
- Release date
- July 2018
- Region
- United Kingdom
- Survey time period
- Q3 2014 to Q1 2018
- Supplementary notes
-
The source adds the following information: "All figures rounded to nearest whole number. Actual measureable difference may in some cases be less than one."
* Due to different methodologies used to compile subscriber figures, readers should note that Plusnet's performance in Q2 2016 may be comparable to BT's.
More information
- Region
- United Kingdom
- Survey time period
- Q3 2014 to Q1 2018
- Supplementary notes
-
The source adds the following information: "All figures rounded to nearest whole number. Actual measureable difference may in some cases be less than one."
* Due to different methodologies used to compile subscriber figures, readers should note that Plusnet's performance in Q2 2016 may be comparable to BT's.
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+United Kingdom: Broadband retail revenue 2007-2016
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