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Reasons for small businesses to switch suppliers in the United Kingdom (UK) 2014

This statistic shows the factors that influenced the decision for businesses to switch energy suppliers in the United Kingdom (UK) in 2014. It shows that the 20 percent of businesses named dissatisfaction with their previous supplier's service as a factor to switch.

Share of answers about factors for switching suppliers by small businesses in the United Kingdom (UK) in 2014

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Source

Release date

March 2015

Region

United Kingdom

Survey time period

2014

Number of respondents

927 respondents

Method of interview

Computer-assisted telephone interviews (CATI)

Supplementary notes

Originally asked as: "Were any of the following factors in your decision to switch gas/electricity supplier on the last occasion you switched?"
Base consists of businesses that have switched suppliers in the last five years.

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Statistics on "Energy consumer experience in the UK"

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