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Knowledge about switching energy suppliers in Great Britain 2014

This statistic shows how consumers were aware of switching their energy suppliers in Great Britain in 2014. 83 percent of those surveyed knew about switching both gas and electricity suppliers, while 17 percent did not know about the possibility of switching at all.

Did you know it was possible to switch to a different gas or electricity supplier?

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Sources

In cooperation with
Ipsos
Release date

June 2014

Region

United Kingdom (Great Britain)

Survey time period

March 2015

Number of respondents

819 respondents

Age group

15 years and older

Method of interview

Computer-assisted personal interviews (CAPI)

Supplementary notes

Base of the survey included all those who had never switched their gas or electricity supplier.

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Statistics on "Energy consumer experience in the UK"

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