Average satisfaction with energy supplier 2014 Statistic

This statistic shows the average satisfaction score of small businesses with their current energy supplier in the United Kingdom (UK) in 2014, by size of the business. It shows that the overall differences are quite small. Businesses with no employees are on average the most satisfied with the value they get for their money from their current energy supplier, with a score of 3.52 compared to an average of 3.43.

Average satisfaction score* of businesses with their energy supplier in the United Kingdom (UK) in 2014, by size of business

Characteristic	All businesses	0 Employees	1-9 Employees	10-49 Employees
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Release date

March 2015

More information

Region

United Kingdom

Survey time period

2014

Number of respondents

1,502 respondents

Method of interview

Computer-assisted telephone interviews (CATI)

Supplementary notes

* According to the source, the average score is calculated on a scale of one to five, where one is very dissatisfied and five is very satisfied.
Originally asked as: "Thinking about your current gas/electricity supplier, how would you rate your level of satisfaction with the following..?"

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