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Shopper dissatisfaction with main retailer currently used in the UK 2016, by sector

This chart shows the share of consumers willing to defect from their current main retailer if given a free choice, by sector, according to a survey conducted with UK consumers in 2016. Of respondents, 55 percent said they would defect from the main food and grocery retailer they use if given a free choice.

Consumer willingness to defect from the main retailer currently used if given a free choice in the United Kingdom (UK) in 2016, by sector

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Sources

Release date

February 2016

Region

United Kingdom

Survey time period

January 2016

Number of respondents

2,512 respondents

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Statistics on "U.S. apparel and footwear consumer behavior"

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