Channels to close mortgage by first-time/returning buyers Netherlands 2014-2017

This survey shows the channels used to close a mortgage by first-time/returning buyers in the Netherlands from the first quarter of 2014 to the first quarter of 2017, by type of channel. As of the first quarter of 2017, roughly 25 percent of first time and returning buyers closed a mortgage at a bank. This is an increase from the 23 percent reached in the first quarter of 2016.

Which channel did you use to close a mortgage?*

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Release date

July 2017



Survey time period

Q1 2014 to Q1 2017

Number of respondents

N starters 2016=170; N starters Q1 2014-Q1 2016=134-170

Age group

18 years and older

Special properties

first-time/returning buyers who recently closed a mortgage; people who closed a mortgage from november 2015 to april 2016; specific survey dates for Q1 2016: April 21, 216 to May 2, 2016

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

* This question was phrased by the source in Dutch as follows: "Via welk kanaal heeft u de hypotheek afgesloten?"

The source defines a first-time buyer/returning buying as follows: "bought a property for the first time/moved from rental dwelling to a property and had a property before".

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