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Channels used to close a mortgage in the Netherlands 2010-2017, by channel

This survey shows the answers to a survey question on which channels consumers in the Netherlands used to close their mortgage from the first quarter of 2010 to the first quarter of 2017. In the first quarter of 2017, roughly 31 percent of the respondents said they used the bank to close a mortgage. The European housing, or residential real estate, market has recently shown clear signs of recovery, with an increasing house price being the main trend. In recent years, the housing market has continued to rise in the Netherlands due the asset purchase programme (APP) of the European Central Bank and the, consequently, low mortgage rates. For example, the number of registered transactions reached a value of approximately 215,000 in 2016. The value of mortgages in 2017 is forecasted to increase with approximately 3.9 percent compared to 2016. Between 2006 and 2016, the total mortgage debt from households in the Netherlands increased from approximately 548 billion euros in 2006 to approximately 664 billion euros in 2016. In the fourth quarter of 2016, the market share of mortgage turnover in the Netherlands reached approximately 54 percent for the three banks ABN Amro, Rabobank and ING.

Through which channel have you closed the mortgage?

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Release date

July 2017



Survey time period

Q1 2010 to Q1 2017

Number of respondents

Q1 2010 - Q1 2017 N= 323-486

Age group

18 years and older

Special properties

individuals who recently closed a mortgage; CAWI as well as postal questionnaires, out of 600 postal questionnaires sent, 401 were answered

Method of interview

Computer-assisted web interviews (CAWI)

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Statistics on "Mortgages in the Netherlands"

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