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Share of online banking login process satisfaction in Finland 2016, by age group

This statistic shows the results of a survey on the satisfaction with the current online banking login process in Finland in 2016, broken down by age group. During the period under survey, with roughly 95 percent, the share of satisfied and very satisfied users was highest among 18 to 24-year-old respondents.

Share of satisfaction with the online banking login process in Finland in 2016, by age group

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Source

Release date

August 2016

Region

Finland

Survey time period

March 18, 2016 to March 26, 2016

Number of respondents

986*

Age group

18-74 years

Special properties

Internet users with an e-mail address and online banking access.

Method of interview

Computer-assisted telephone interviews (CATI)

Supplementary notes

The question was phrased by the source as follows: "How satisfied are you with the current online banking login process?"

The source does not provide any information regarding missing percentage points to 100 percent.
* The respondents are divided as follows:
18 to 24 year olds (n=119)
25 to 34 year olds (n=175)
35 to 44 year olds (n=167)
45 to 54 year olds (n=185)
55 to 64 year olds (n=191)
65 to 74 year olds (n=149)

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