Vodafone: number of employees in the UK 2014-2020

Vodafone employed 10,295 people in the United Kingdom (UK) in 2020, 1,230 less than the 11,525 people the year before. According to media reports from 2018, Vodafone cut approximately 900 positions at the same time? as rolling out AI powered chatbots to handle certain customer matters.

Snapshot: Vodafone in the United Kingdom

Vodafone holds a well-established position at the top of the UK’s telecommunications market. From 2014 to 2018 the company increased overall revenues , eventually generating 7.08 billion British pounds in 2018. However, average revenue per mobile user (ARPU) has decreased in previous years, falling to 17.1 British pounds per customer in Q1 2018/19. The contract churn rate stood at 15.3 percent in Q3 2018/19.

Vodafone around the world

   The number of Vodafone employees fell in countries other than the UK during 2018, as the number of people employed by the telecommunications giant decreased from 105,870 in 2018 to 103,564. Germany stood out as a top earning country, generating 10.8 billion euros during 2018, nearly three billion euros more than the UK. Globally, the company’s operating profit reached 4.3 billion euros in 2018.

Number of employees at Vodafone in the in the United Kingdom (UK) from 2014 to 2020

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Release date

March 2020


United Kingdom

Survey time period

March 31, 2014 to March 31, 2020

Supplementary notes

The source adds the following information: "This note shows the average number of people employed by the group during the year, in which areas of our business our employees work and where they are based."

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