Share of customers buying a P&C product using digital channels 2016, by country

This statistic shows the share of customers using digital channels to buy property and casualty insurance worldwide in 2016, by country. In the United States, 51 percent of customers used digital channels to buy a P&C product.

Share of customers using digital channels to buy property and casualty insurance in past 12 months worldwide in 2016, by country

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Sources

Release date

September 2016

Region

Worldwide

Survey time period

March to June 2016

Number of respondents

164,421 respondents

Special properties

from 19 countries: Australia, Brazil, Canada, China, France, Germany, Hong Kong, Indonesia, Italy, Japan, Malaysia, Mexico, Poland, Singapore, South Korea, Spain, Switzerland, the UK and the US

Method of interview

Panel survey

Supplementary notes

Includes digital-only and hybrid-channel customers.

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Statistics on "Japanese insurance industry"

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