This statistic shows the results of a survey conducted in Italy in 2016 and 2017. The survey's aim was to find out the customer satisfaction with the travel conditions provided by the railway company Trenord in the Italian region of Lombardy. According to the survey results, the share of respondents satisfied with train cleanliness increased from 77 percent to 80 percent over the period.
Share of customers satisfied with the travel conditions on Trenord's train fleet in Italy in 2016 and 2017
The level of satisfaction was assessed according to a scale within the range of 1 (not at all satisfied) to 10 (completely satisfied). The data shown in the this statistic takes into account customer satisfaction rates equal or superior to 6.
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Trenord. (February 25, 2018). Share of customers satisfied with the travel conditions on Trenord's train fleet in Italy in 2016 and 2017 [Graph]. In Statista. Retrieved October 10, 2024, from https://www.statista.com/statistics/698889/customer-satisfaction-with-travel-conditions-on-trenord-trains-in-italy/
Trenord. "Share of customers satisfied with the travel conditions on Trenord's train fleet in Italy in 2016 and 2017." Chart. February 25, 2018. Statista. Accessed October 10, 2024. https://www.statista.com/statistics/698889/customer-satisfaction-with-travel-conditions-on-trenord-trains-in-italy/
Trenord. (2018). Share of customers satisfied with the travel conditions on Trenord's train fleet in Italy in 2016 and 2017. Statista. Statista Inc.. Accessed: October 10, 2024. https://www.statista.com/statistics/698889/customer-satisfaction-with-travel-conditions-on-trenord-trains-in-italy/
Trenord. "Share of Customers Satisfied with The Travel Conditions on Trenord's Train Fleet in Italy in 2016 and 2017." Statista, Statista Inc., 25 Feb 2018, https://www.statista.com/statistics/698889/customer-satisfaction-with-travel-conditions-on-trenord-trains-in-italy/
Trenord, Share of customers satisfied with the travel conditions on Trenord's train fleet in Italy in 2016 and 2017 Statista, https://www.statista.com/statistics/698889/customer-satisfaction-with-travel-conditions-on-trenord-trains-in-italy/ (last visited October 10, 2024)
Share of customers satisfied with the travel conditions on Trenord's train fleet in Italy in 2016 and 2017 [Graph], Trenord, February 25, 2018. [Online]. Available: https://www.statista.com/statistics/698889/customer-satisfaction-with-travel-conditions-on-trenord-trains-in-italy/
