Italy: customer satisfaction with the service offerings of Trenord 2018

Share of customers satisfied with the service offerings of the regional railway company Trenord in Italy in 2017 and 2018

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Release date

2019

Region

Italy

Survey time period

2017 and 2018

Number of respondents

15,200 respondents

Special properties

Customer Satisfaction Survey

Method of interview

Face-to-face interview

Supplementary notes

The level of satisfaction was assessed according to a scale within the range of 1 (not at all satisfied) to 10 (completely satisfied). The data shown in the this statistic takes into account customer satisfaction rates equal or superior to 6.

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$199 USD
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