This statistic presents the results of a Statista survey among Americans taken in April 2017 regarding air travel and broken down by preferred way of contacting airlines. As of April 2017, some 64 percent of the respondents stated that they usually communicated with their airline via emails.
Which channels do you prefer when contacting your airline?
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Percentage of respondents
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Statista Survey. (May 16, 2017). Which channels do you prefer when contacting your airline? [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/705929/us-air-travel-by-preferred-way-of-contacting-airlines/
Statista Survey. "Which channels do you prefer when contacting your airline?." Chart. May 16, 2017. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/705929/us-air-travel-by-preferred-way-of-contacting-airlines/
Statista Survey. (2017). Which channels do you prefer when contacting your airline?. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/705929/us-air-travel-by-preferred-way-of-contacting-airlines/
Statista Survey. "Which Channels Do You Prefer When Contacting Your Airline?." Statista, Statista Inc., 16 May 2017, https://www.statista.com/statistics/705929/us-air-travel-by-preferred-way-of-contacting-airlines/
Statista Survey, Which channels do you prefer when contacting your airline? Statista, https://www.statista.com/statistics/705929/us-air-travel-by-preferred-way-of-contacting-airlines/ (last visited September 01, 2024)
Which channels do you prefer when contacting your airline? [Graph], Statista Survey, May 16, 2017. [Online]. Available: https://www.statista.com/statistics/705929/us-air-travel-by-preferred-way-of-contacting-airlines/