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Most common reasons for dissatisfaction with online order shipping providers according to online shoppers in the United States as of April 2017

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U.S. online shopper shipping provider dissatisfaction reasons 2017 This statistic provides information about various reasons for dissatisfaction with shipping service providers according to online shoppers the United States as of April 2017. During the survey period, 49 percent of respondents were not satisfied with the shipping services as their parcel got lost.
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Description Source More information
This statistic provides information about various reasons for dissatisfaction with shipping service providers according to online shoppers the United States as of April 2017. During the survey period, 49 percent of respondents were not satisfied with the shipping services as their parcel got lost.
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Release date
May 2017
Region
United States
Survey time period
April 12 to 14, 2017
Number of respondents
420 respondents
Age group
18 years and older
Special properties
who have had problems with a shipping provider
Method of interview
Online survey
Supplementary notes
Original Question - Why were you dissatisfied?
This question was asked particularly to those who had bad experiences with shipping providers.

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