This statistic shows various reasons for returning online purchased items according to online shoppers in the United States as of April 2017. During the survey period, 37 percent of respondents said that they had returned online purchased items as they did not like them.
In which cases do you return items you purchased online?
Characteristic
Share of respondents
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Statista Survey. (May 3, 2017). In which cases do you return items you purchased online? [Graph]. In Statista. Retrieved September 01, 2024, from https://www.statista.com/statistics/706582/reasons-for-returning-online-orders-in-the-us/
Statista Survey. "In which cases do you return items you purchased online?." Chart. May 3, 2017. Statista. Accessed September 01, 2024. https://www.statista.com/statistics/706582/reasons-for-returning-online-orders-in-the-us/
Statista Survey. (2017). In which cases do you return items you purchased online?. Statista. Statista Inc.. Accessed: September 01, 2024. https://www.statista.com/statistics/706582/reasons-for-returning-online-orders-in-the-us/
Statista Survey. "In Which Cases Do You Return Items You Purchased Online?." Statista, Statista Inc., 3 May 2017, https://www.statista.com/statistics/706582/reasons-for-returning-online-orders-in-the-us/
Statista Survey, In which cases do you return items you purchased online? Statista, https://www.statista.com/statistics/706582/reasons-for-returning-online-orders-in-the-us/ (last visited September 01, 2024)
In which cases do you return items you purchased online? [Graph], Statista Survey, May 3, 2017. [Online]. Available: https://www.statista.com/statistics/706582/reasons-for-returning-online-orders-in-the-us/