Satisfaction with combined energy supplier's service in Great Britain 2016

This statistic shows the level of satisfaction of combined supply customers with the service received from their energy supplier in Great Britain (GB) in 2016. It shows that 55 percent of consumers say they were satisfied with their suppliers service, while four percent reported that they were dissatisfied.

Customer satisfaction with their combined energy supplier's service in Great Britain (GB) in 2016

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Sources

In cooperation with
Ipsos
Release date

August 2016

Region

United Kingdom (Great Britain)

Survey time period

2016

Number of respondents

5,956*

Age group

15 years and older

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

*Base consists of all consumers with one combined energy supplier.

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Statistics on "Energy consumer experience in the UK"

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