Public opinion on financial robo-advisors in the Benelux in 2017, by country

This statistic shows the answers to a survey question regarding opinions on financial robo-advisors in the Benelux countries (Belgium, Luxembourg and the Netherlands) in 2017, by country. Robo-advisors or artificial intelligence (A.I.) making financial decisions is a relatively recent trend in the financial services industry. It is something health insurances in the Benelux experiment with, but on a small scale. When asked about the potential threat posed by robo-advisors to Registered Investment Advisors in the United States in 2016, approximately 53 percent of the respondents indicated they were not at all concerned about it. In 2017, more than half of the respondents from Luxembourg indicated they do no want any automated financial activities, which is higher than the 36 percent of European consumers who are against this idea.

Would you allow a robo-advisor to make financial decisions for you?*

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Release date

May 2017


Belgium, Luxembourg, Netherlands

Survey time period

February 7, 2017 to February 27, 2017

Number of respondents


Age group

18 years and older

Method of interview

Online survey

Supplementary notes

* The source states it defined a robo-advisor as "a computer program that learns your preferences and invests money for you based on this information."

The sources states that "the sample size (for this question) is based on the weighted numbers for European data grouped together".

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