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Global smartphone user opinion on how to increase confidence in mobile apps 2020

Most important attributes that would build confidence in a mobile app for smartphone users worldwide as of December 2020

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Source

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In cooperation with
Mobile Ecosystem Forum
Release date

August 2021

Region

Worldwide

Survey time period

November and December, 2020

Special properties

smarphone users

Supplementary notes

According to the source, the study includes data for "6,500 smartphone users, 650 in each of 10 countries."

The survey was conducted in 10 markets worldwide: Brazil, China, France, Germany, India, Japan, South Africa, Spain, United Kingdom, United States.

Original question: " What actions by apps would built greater confidence?"

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