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Italy: preferred channels for checking bank balances 2017, by type

This statistic displays the results of a survey during which individuals with at least one online bank accounts were asked to indicate their preferred channel for checking the bank balance in Italy as of November 2017. It was found that 57 percent of the respondents looked at their balances via web, while 34 percent of them preferred checking their bank accounts through a mobile device. Only four percent of Italians used bank branches to check their balance.

Which of these channels do you prefer for checking your bank balance?

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Source

Release date

July 2018

Region

Europe, Italy

Survey time period

November 2017

Number of respondents

1,080 respondents

Special properties

bank accounts holders with at least an online bank account

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

*The sample is characterized as follows: 52% male and 48% female respondents. 46% of them were living in the North of Italy, 19% in the Centre and 35% in the South.
31% of the respondents were below 35 years of age, 47% between 35 and 55 and 22% over 55.

The wording of the question chosen for this statistic might differ slightly from the original.

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Statistics on "Online banking in Italy"

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