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Main benefits of using chatbots in Italy 2017

In your opinion, what are the main benefits of using chatbots?

by Statista Research Department, last edited Sep 11, 2019
Main benefits of using chatbots in Italy 2017 In 2017, the most popular advantage of chatbots was their constant availability,according to 54 percent of Italian users. The same survey showed that the chatbots speed to provide answers was an advantage for 46 percent of respondents. By contrast, only two percent of respondents did not see any advantage in using a chatbot.
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In your opinion, what are the main benefits of using chatbots?

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