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Main disadvantages of using chatbots in Italy 2017

In your opinion, what are the main disadvantages of using chatbots?

by Statista Research Department, last edited Aug 7, 2019
Main disadvantages of using chatbots in Italy 2017 This statistic illustrates the main disadvantages of using chatbots according to Italians in 2017. According to data, users of chatbots feared being misunderstood (37 percent), while 27 percent of respondents were concerned about the security of their personal data. By contrast, only 11 percent of respondents did not see any disadvantage in using a chatbot.
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In your opinion, what are the main disadvantages of using chatbots?

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