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Reasons for switching banks in the U.S. 2016, by generation

The statistic presents the reasons for switching banks in the United States in 2016, by generation. It was found that 48 percent of the Millennials switched their bank to another one, because it had branches nearby.

Which of the following are reasons why you switched banks in the past 5 years?

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Release date

January 2017


United States

Survey time period

November 30 to December 2, 2016

Age group

18 years and older

Special properties

among respondents who have a checking or savings account and switched banks in the past five years

Method of interview

Online survey

Supplementary notes

The source does not specify the number of respondents who answered this question. Total number of respondents: 1,809.

Multiple answers were possible.

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Statistics on "Banking industry in the Benelux"

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