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Customer service: opinion about effort put into resolving issues U.S.& worldwide 2017

This survey shows the share of customers in the U.S. and worldwide by their opinion about how much effort it takes for them to resolve a customer service issue as of 2017. During the survey, 16 percent of respondents from the United States stated that they put a lot or too much effort to resolve a customer service issue.

How much effort do you feel it typically takes you to resolve a customer service issue?

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Source

Release date

August 2017

Region

Worldwide, United States

Survey time period

2017

Age group

18 years and older

Supplementary notes

Respondents base: global survey (n=5,000).
The source did not specify the number of U.S. respondents.

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