Public institutions contacted via the internet in Sweden 2016-2018

As of 2018, 86 percent of interviewed Swedes had been communicating with a public authority over the internet in the past year, an increase from 72 percent in 2016. Furthermore, the share of respondents who had been in contact with public health care over the internet increased from 46 percent in 2016 to 53 percent in 2018.

Have you been in touch with any of the following public institutions over the internet in the past 12 months?

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Source

Release date

May 2019

Region

Sweden

Survey time period

2016 to 2018*

Number of respondents

1,255 respondents

Special properties

Com Hem customers

Method of interview

Online interview

Supplementary notes

This question was phrased by the source as follows: "Har du varit i kontakt med någon av följande samhällsorganisationer via internet de senaste 12 månaderna?"

* The source states that results from 2018 were collected during April 4-20, 2018.

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