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Adoption rate and likelihood of chatbots worldwide 2017

Published by Statista Research Department, Nov 4, 2020
The statistic shows the adoption rate and likelihood of chatbots in organizations worldwide, as of 2017. According to the survey, only seven percent of the respondents said that their organizations were using chatbots.

Adoption rate and intention of chatbots worldwide as of 2017

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Sources

Release date

February 2018

Region

Worldwide

Survey time period

December 2017

Number of respondents

500 respondents

Special properties

senior marketers

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