L&D content area by share worldwide 2017

This statistic shows the average share of learning and development (L&D) content at organizations worldwide in 2017, broken down by content area. During the survey, 12.9 percent of the total learning content was for managerial and supervisory training.
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Average share of learning and development (L&D) content worldwide in 2017, by content area
Share of learning content
Managerial and supervisory12.9%
Mandatory and compliance12.2%
Processes, procedures, and business practices10.9%
Interpersonal skills10%
Profession-specific or industry-specific9.8%
New employee orientation9.1%
Information technology and systems8.2%
Customer service6.5%
Sales (not including product knowledge)6.3%
Product knowledge6.1%
Executive development4.9%
Basic skills0.9%
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