Workplace training industry
Workplace training refers to the teaching of employees the skills they need to perform their job, such as sales techniques or how to use company systems. Training in specific skills can be provided by in-house staff or outsourced to an external provider, while training more general skills can be provided through tuition at an educational institution. A variety of different methods are used to teach skills, with the most preferred being instructor-led classes.
Use of technology
One component in the growing market size of the workplace training industry is the increase in the amount spent on training per employee. Given the increasing availability of technology-based learning, this may seem surprising, as the use of technologies could be expected to decrease costs. However, technology-based learning methods are generally less popular amongst workers.