Design in businesses: benefits worldwide 2018

This statistic shows the impact of using design approaches in organizations worldwide in 2018. According to InVision, 71 percent of respondents mentioned design approaches had an impact on their customer satisfaction.

Impact of using design approaches in organizations worldwide in 2018

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Source

Release date

January 2019

Region

Worldwide

Survey time period

September 19 to October 4, 2018

Number of respondents

2,229 respondents

Special properties

large enterprises, small businesses, agencies and government and non-profit organizations

Supplementary notes

Multiple answers were possible.
Original question: “Our design team has had proven impact on: ”

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