Russia: eServices users by segment 2027

In 2021, online food delivery was the segment of the eServices market in Russia with the most users, at approximately 34.4 million people. Dating services followed, with roughly 12.2 million users. The number of people buying event tickets in Russia sharply declined in 2020, to around 5.9 million. This was most likely the result of the covid-19 pandemic. However, the Statista Consumer Market Outlook estimates that revenue in that segment will again begin to increase and by 2023 outperform pre-pandemic levels.

Number of users of the eServices market in Russia from 2017 to 2027, by segment (in millions)

Characteristic	Online Food Delivery	Event Tickets	Online Education	Dating Services
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Supplementary notes

Data provided by Statista Market Outlooks are estimates

The eServices market is defined by the sale of online services and digital goods via the internet. The definition includes event tickets (sport events, music events and cinema tickets), dating services (matchmaking, online dating, casual dating) as well as online food delivery (restaurant-to-consumer and platform-to-consumer delivery). The ticket reservation or purchase can be completed on a desktop PC or via mobile devices (smartphones or tablets).

The definition of eServices does not include: media content acquired online (see: Digital Media) or the online sale of physical goods (see: eCommerce). Furthermore, no business-to-business segments are included, neither are revenues from online gambling, software downloads and services, or commission fees of price/product comparison sites.

All figures are estimate. A detailed methodology can be found in the Statista Market Outlook.

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